At AvventoMedia, accessible from avventomedia.org and through our mobile applications, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AvventoMedia and how we use it.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Information: If you contact us directly via our website forms, we may receive your name, email address, phone number, the contents of the message and/or attachments you may send us.
- Usage Data: We may collect information on how the Service is accessed and used. This may include your IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and mobile apps.
- Improve, personalize, and expand our platform.
- Understand and analyze how you use our platform.
- Communicate with you for customer service or ministry updates.
- Send you emails if you have subscribed to our newsletter.
3. Third-Party Services
We use several third-party services to provide our platform. These third parties may collect or have access to certain information to perform their functions:
- Google Play Store / Apple App Store: Our mobile apps are distributed through these platforms, which collect their own analytics and diagnostic data.
- FormSubmit.co: Used to process our contact form submissions. Your submitted data is handled securely to deliver it to our ministry email.
- AzuraCast: Used to power our radio streaming and metadata display.
- Firebase / Firestore: Used to store and deliver media content highlights.
4. Data Retention and Deletion
We retain collected information for as long as necessary to provide you with your requested service. When we have no ongoing legitimate business or ministry need to process your personal information, we will either delete or anonymize it.
Requesting Deletion: You have the right to request the deletion of your personal data. Please contact us at [email protected] to request data removal.
5. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. AvventoMedia does not knowingly collect any Personal Identifiable Information from children under the age of 13.
6. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
- Email: [email protected]
- Address: P.O Box 34392, Kabulengwa, Kampala, Uganda
- Phone: +256 752 3748 08 | +256 785 638895